Privacy Policy

Last Updated: July 7, 2025

At SEO Coach Pro, your privacy is extremely important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Identification Data: This includes information you voluntarily provide to us when you register for an account, subscribe to our newsletter, request a demo, or use our contact forms. This may include your name, email address, phone number, and company name.
  • Usage Data: We automatically collect information on how the service is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Website Data (from your SEO audits): When you use our SEO audit tools, you provide us with your website URL. We will then crawl and analyze publicly available data from your website (e.g., meta tags, headings, content, links, site structure, speed metrics). We process this data solely to provide you with SEO insights and recommendations. We do not claim ownership of your website data.
  • Payment Data: When you subscribe to a paid plan, we collect necessary billing information. However, **your credit card details are processed directly by our secure third-party payment processor (e.g., Stripe) and are never stored on our servers.**

2. How We Use Your Information

SEO Coach Pro uses the collected data for various purposes:

  • To provide and maintain our Service, including allowing you to perform SEO audits and access reports.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information so that we can improve the Service.
  • To monitor the usage of the Service.
  • To detect, prevent, and address technical issues.
  • To process your subscriptions and payments.
  • To communicate with you, including sending you service updates, marketing communications, and promotional offers (you can opt-out).

3. How We Protect Your Information

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information:

  • Your data is stored on secure servers with robust access controls.
  • All data transmission between your browser and our servers is encrypted using SSL/TLS technology.
  • We regularly monitor our systems for vulnerabilities and attacks.
  • As stated, **we do not store your full credit card details**; they are handled by a PCI-compliant payment gateway.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

  • Session Cookies: Used to operate our Service.
  • Preference Cookies: Used to remember your preferences and various settings.
  • Security Cookies: Used for security purposes.
  • Analytics Cookies: Used to collect information about how visitors use our site, helping us to improve its functionality.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for their marketing purposes. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Data Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right to rectify your information if that information is inaccurate or incomplete.
  • The right to object to our processing of your Personal Data.
  • The right to request that we restrict the processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent at any time where SEO Coach Pro relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the details provided in Section 9.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: